See an A&E consultant in minutes
Expert urgent care online. Get a clear diagnosis, prescriptions and referrals from senior A&E doctors.
Is this right for me?
Emergency Doctors is designed for urgent problems that need senior clinical assessment, but don't require an ambulance.
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Our senior doctors
Our doctors are senior NHS Emergency Medicine consultants.
GMC registered, experienced, and known for taking the time to listen.
Dr Gabe Jones
Dr Jones currently practises on the NHS frontline, with over a decade in Emergency Medicine and extensive leadership experience, including as Clinical Director at St George’s Hospital.
Dr Christopher Nordstrom
Dr Nordstrom currently practises on the NHS frontline and leads Emergency and Urgent Care at LNWH, overseeing some of the country’s busiest Emergency Departments.
Dr Mark Haden
Dr Mark Haden is a Consultant in Emergency Medicine at St George's Hospital, London, with over 8 years' experience in major trauma, toxicology and complex emergency care pathways.
Why patients trust Emergency Doctors
Most urgent worries don't need an ambulance. They need a senior doctor, today. That's what we do. Real assessment, real answers, no waiting room.
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GMC registered Emergency Medicine specialists
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100% consultant-led - no junior doctors or triage nurses
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Secure, confidential consultations
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Written treatment plan after every consultation
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Direct escalation to NHS emergency care when needed
What we do
Designed for urgent problems that might otherwise mean a trip to A&E.
What we are not
Not routine GP care. Not a chatbot. Not a replacement for 999.
More than just an A&E consultation.
You will leave with a plan.
Diagnosis, prescription or referral - whichever applies, clearly explained.
Prescriptions
When you need a prescription, you'll get it quickly by email. No additional appointments required.
Direct access to specialist care
If further investigation is needed, we arrange the appropriate NHS or private referral with structured clinical documentation, so you are not starting from scratch.
Follow-up when you need it
If needed, we check in on how you're doing, review your response to treatment, and adjust your plan. You're not left to manage things alone.
Test results explained
We review your results, tell you what they mean, and what happens next. No uncertainty, no guesswork.
Your consultation. Securely managed online.
Access your consultation notes, prescriptions and results securely, at any time.
Referrals and results
All referrals, test results and clinical correspondence are accessible in one secure place.
Account management
Manage your consultations and documentation easily through your secure patient account.
All prescriptions in one place
Your doctor can issue a prescription for pickup at a pharmacy or home delivery, all available in your dashboard.
Working alongside the NHS.
Expert emergency care from NHS emergency medicine specialists.
Among the world's best-trained
British NHS emergency medicine consultants are among the most highly trained emergency clinicians in the world. They’re the same doctors who provide care through Emergency Doctors.
NHS front-door team on a video call
Built by the team behind NHS emergency department digital front door technology, Emergency Doctors provides direct access to senior emergency medicine expertise through secure video consultations.
Relieving pressure on A&E
Our aim is simple: help patients access the right emergency care advice quickly, while supporting the wider healthcare system and reducing unnecessary pressure on busy emergency departments.
FAQ
Frequently asked questions and answers
Still have questions?
Our experts are ready to help.
Emergency Doctors is a video consultation service that connects you with senior emergency medicine consultants quickly and conveniently. Our doctors can assess your symptoms, provide medical advice, and guide you on the next steps - all from the comfort of your home.
We provide the same quality of care as an A&E visit - without the wait.
To use our service:
- Book a consultation online.
- Join your secure video call at the scheduled time.
- Speak directly with an Emergency Medicine Consultant.
- Receive medical advice, treatment options and follow-up recommendations.
Yes - and importantly, we only employ the most senior level of hospital doctors.
All our doctors are:
- Consultants in Emergency Medicine (the highest level of doctor in UK hospitals)
- Currently working in NHS A&E departments
- Acting as clinical leaders, responsible for overseeing patient care and guiding other doctors
- Based in the UK, working within the NHS system
Unlike many services, we do not employ Resident or Junior doctors. This means every consultation is with a highly experienced specialist, giving you confidence that you are receiving the best possible advice from the start.
You will usually be connected with a doctor within 1 to 4 minutes.
If you are experiencing a life-threatening emergency, always call 999 immediately.
Emergency Doctors is suitable for urgent medical problems that are not life-threatening but where you would normally consider going to A&E, such as:
- Sudden illness or significant pain
- Minor injuries
- Infections or fever
- Symptoms you are concerned about and want urgent expert advice on
We provide rapid access to senior emergency doctors to help you get the right care quickly.
If, after your consultation, you need to attend A&E we will provide you with a clinical assessment letter written by one of our NHS A&E Consultant doctors. This letter will outline your symptoms, findings and next steps.
This helps ensure:
- You are triaged efficiently on arrival
- The A&E team has clear, senior-level clinical information
- Your care is progressed as quickly as possible
Please note: all NHS A&E departments prioritise patients based on clinical urgency, but our assessment helps streamline your care and avoid unnecessary delays.
Stop guessing. Get answers today.
A senior Emergency Medicine consultant available in minutes.
No subscription. No commitment.
Clear clinical advice when you need it.
Why the UK Needs Private Remote Urgent and Acute Care Clinics
What was once considered “winter pressure” has now become a year-round reality. Emergency departments are consistently overcrowded, inpatient beds remain limited, and patients are waiting far too long for urgent assessment and treatment.
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Last health updates
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We’ve all been there: you wake up with a high temperature, a nasty cough, or a painful ankle, and your first thought is, “Do I go to A&E? Should I wait for a GP appointment? What if it gets worse?”
